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Email threads with recipients outside your organization will be labeled “External”2021-05-06T11:39:12+01:00

Project Description

📖 < 1 min read
Google is adding a new “External” label to email threads that include recipients outside your organization.
This adds to the existing external recipient warning banner, which is displayed when responding to emails sent from outside of your organization.
The “External” label will be visible on Gmail on the web and Android devices. Google will provide an update when this feature becomes available on iOS.
Email threads with recipients outside your organization will be labeled “External” 1
The external label and warning banner appears when interacting with individuals outside the domain.

Who’s impacted

Admins and end users

Why it’s important

The “External” label and the reply warning banner and label are helpful reminders for users to treat external messages with caution. This can help avoid unintentionally sharing confidential information with recipients outside of their organization.

Additional details

Secondary and alias domains are exempted from being labeled as “External”.

Getting started

  • Admins: Visit the Help Center to learn more about turning external recipient warnings on or off in GmailNote: This setting controls both the “External” label and warning banner.
  • End users: No action required. When enabled by your admin, you’ll see “External” label and warning banner when interacting with or replying to email threads with recipients outside your organization or contacts.

Rollout pace

Availability

  • Available to all Google Workspace customers, as well as Google Workspace Basic and Business customers
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