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Most 2020 HR statistics and trends have followed the same unusual course that marks this year

2020 has been unlike any other! Only a few weeks into the new year and BAM! — a global pandemic struck, sending millions of employees to work remotely from home and closing the doors of many other businesses.

Today, as we embrace the fourth and final quarter of the year, we need to reflect on how things have gone so far to be able to re-evaluate our efforts and plan ahead for the new year.

Why do I need 2020 HR Statistics?

Looking into HR statistics helps you see the bigger picture and understand the HR challenges you face on a wider scale. With that, you can make informed decisions and adjust your approach in line with global recommendations and practices. 

In this post we handpicked seven 2020 HR statistics covering some of the most prominent aspects that fall under the wider HR umbrella.

So let’s grab a snack and dive in, shall we?

Remote work surge 

88% of the organizations, worldwide, made it mandatory or encouraged their employees to work from home after COVID-19 was declared a pandemic — Gartner


If you told me at the beginning of 2020 that this shift to remote work would happen right away and so abruptly, I wouldn’t have believed you. 

But guess what — remote work is here and there’s no turning back to the way things were in pre-covid times. 

That doesn’t necessarily mean that employees will continue to work fully remotely. But all 2020 HR statistics point to the fact that a more flexible integration of remote work and office work will be expected by employees going forward. 


Employee Onboarding

Research suggests up to 20% of new hires leave in the first 45 days of employment – HSI


As remote work continues to be the norm for so many organizations, Employee onboarding poses another challenge. How do you onboard employees remotely?

While employee onboarding tools such as
GAT Flow help you take care of the onboarding essentials like welcome emails, email signatures, assigning files and folders, adding contacts, etc. using automated workflows, continuous  1:1 communication with new hires, especially when working remotely, is vital.

Assign buddies, hold virtual training and meetup events to introduce new hires to the team, and make sure they’re getting enough support to hit the ground running.


Employee Retention 

64% of workers plan on leaving their current positions in 2020 — Achievers


Today, as remote work becomes the ‘new normal’, many employee retention factors, like vibrant offices and onsite perks, have changed — or rather became non-existent.

Checkout our blog post 5 HR Musts to Fuel Employee Retention in the Age of Remote Work to gain some insights into important employee retention factors in 2020-2021.

Bonus: When speaking of employee retention, we need to turn our attention to employee satisfaction and happiness right away, as it’s the direct catalyst there.

Did you know that Remote workers have a Workforce Happiness Index score of 75 out of a possible 100 — CNBC|SurveyMonkey 


Employee Engagement 

Only 15% of employees worldwide are engaged in their job — Smarp


Employee engagement is a crucial factor to consider when evaluating your employee satisfaction efforts. While there are many aspects involved in that, Bkconnection have found that a strong 93% of employees in nonprofit work feel engaged.

That only tells us that employees need to understand the ‘Cause’ their job supports. This helps them feel more engaged and decreases the chances of dissatisfaction.


Employee Performance Management 

43% of highly engaged employees receive feedback at least once a week — Gallup

Organisations are usually full of highly qualified people who don’t feel recognized or feel stuck at a job they’ve simply outgrown. In return, this impacts engagement and may significantly affect your ability to retain your best employees.

However, providing consistent weekly feedback can still be challenging, especially when managing big teams or working in large organisations.

That’s why automating the process by receiving scheduled weekly employee performance management reports can be an efficient solution as it takes care of a bulk of work there. 

Employee performance management

Layoff Rate 

Over 6 months, more than 60 Million Americans have filed for unemployment insurance — that’s more than the number of claims filed during the Great Recession. — Business Insider.


All 2020 HR statistics show that COVID-19 has triggered one of the worst layoff waves since The Great Depression of the 30’s. By now most people would testify that they know at least 1-2 people who have lost their jobs or main income to the pandemic.


Employee wellness

Two-thirds of organizations have introduced New Wellness Benefits to support employees’ mental and emotional well-being — Gartner


With all of the pandemic stress, threat of job loss, social isolation, lockdowns, etc. the need for employers to prioritize their employees’ physical health and mental wellbeing has become absolutely PIVOTAL.

That doesn’t only entail offering employee wellness programs, but also reviewing management decisions in light of ‘what would help employees feel less stressed during the current crisis’. 

Holding team meetings just to check how everyone is holding up or allowing expat employees to work remotely from their home countries for a period of time (if possible) can go a long way.



  • Remote Work is the future and companies need to embrace more flexible remote work policies in the post Covid-19 era.
  • Company values and highlighting the  job’s ‘Cause’ help employees feel more engaged and motivated, which in return increases employee satisfaction and may boost employee retention.
  • Covid-19 is promoting a new view of ‘Employee wellbeing’ as Wellness programs and management decisions continue to play a pivotal role in corporate performance.
  • Employee Performance Management tools significantly improve remote workforce management, as well help boost employee engagement and retainment.
  • Streamlining and updating remote employee onboarding programs plays an important role in retaining new hires and preparing them for the job.


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