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How to Audit Google Hangouts Chat with GAT Shield

With GAT Shield you can monitor who your users are chatting to on Google Hangouts Chat, you can gather information about how long the conversation lasts and see the chat participants.

Note: The chat contents themselves are not shown for security reasons.

Navigate to Shield → Audit → Chats 

GAT Shield | How to Audit Google Hangouts Chat with GAT Shield 1

You can quickly analyze whether your users are chatting with external (users) domains.

Apply filter

Apply filter and search for:

  • Select – “Scope” equal to External 

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Additional filters can be added to find more in-depth audits.

Result

The result will show all the Chats that happen with External users from your domain.

Additionally, a filter can be applied to search for Unknown users.

  • Red background – External users
  • Yellow background – Unknown users

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GAT Shield does not track the contents of conversations in Google hangouts chat, however, if these conversations are on record (that is, the participants have not enabled the ‘History Off’ feature).

The contents are recorded under Email audit in GAT+ and the contents can be seen using Unlock feature using GAT+.

Apply a filter in “Email Content Search” and include in:chats in the query, more info can be found here 

 

If you would like to run a trial of our products please install GAT+ from the Google Workspace Marketplace and contact us at support@gatlabs.com with any questions you may have.

To request a demo please click here and fill the form, we will get back to you in less than 12 hours during weekdays.

If you trailed GAT in the past and you would like to run a fresh trial again, please enquire through this form.

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